Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kabita poudel

kabita poudel

November 18, 2024

5  out of  5
rating by kabita poudel
"Valita bird was very nice and helpful."
We responded:
"Thank you for the great review and kind words about Valita! She does a wonderful job providing great service to our customers. Your business and positive feedback are greatly appreciated! "
Profile photo of Colton tomlinson

Colton tomlinson

November 15, 2024

5  out of  5
rating by Colton tomlinson
"Very thankful for all the help I’ve received in the past couple months and I am glad too be insured with State Farm"
We responded:
"We are very happy to have you as a new customer, Colton. Thank you for the kind words. We hope to be your insurance company for years to come! We appreciate your business! "
Profile photo of Sherry Knight

Sherry Knight

November 12, 2024

5  out of  5
rating by Sherry Knight
"Spoke to John, customer service to remove one car and add a new car. He did this seemlessly and went over our coverages again just to ensure I understood everything. This office works hard to serve you., the customer. Thanks, Chris & John. S. Knight"
We responded:
"Thank you, Sherry! So very nice of you to say such nice things about our agency. Tara does great work for our customers and we are so happy we were able to save you on your insurance premiums!"
Profile photo of Patricia North

Patricia North

November 6, 2024

5  out of  5
rating by Patricia North
"I had a billing issue and Valita was extremely helpful! She went above and beyond what I expected and she was so pleasant to deal with! Thanks so much!"
We responded:
"Thank you for the great review! I appreciate your business and the positive feedback on the service that Valita provided! She is an important part of our team!"
Profile photo of Richard Brett

Richard Brett

November 4, 2024

5  out of  5
rating by Richard Brett
"Chris and his team have been quick to respond to questions and issues."
We responded:
"Thank you for the great review, Richard! It's great to hear that my team has provided you with quick and effective service. Your satisfaction is important to us and we're always happy to help whenever you need it. We sincerely appreciate your business! "
Profile photo of Caleb Lewis

Caleb Lewis

October 17, 2024

5  out of  5
rating by Caleb Lewis
"Had a rough morning due to an auto collision but once I got to the State Farm Valita Bird was welcoming and ready to get everything taken care of."
We responded:
"Thank you for the excellent feedback on Valita's service. So sorry about your accident! We are here to help you through the process!"
Profile photo of Brittany Hays

Brittany Hays

October 10, 2024

5  out of  5
rating by Brittany Hays
"Chris Champ has been my personal insurance agent for the past 15 years and he has seen my husband and I through many events over those years. We don’t just think of him as our agent but also as our friend! He will do anything for you and will be your biggest advocate when you need it! His team is no different! We’ve known John for just as long as we’ve known Chris and John is as good as they come! He’s so easy to talk to and he takes a personal interest in your life and genuinely cares!! We just recently had the pleasure of meeting Valita who seems to fit into the team perfectly! She was so patient with my husband and answered all of his questions for our recent claim. She gave amazing advice and was very knowledgeable. I just can’t say enough how much we love having Chris Champ and his team as our insurance team!! If you are shopping around for insurance I strongly recommend choosing him as your ally!"
We responded:
"Thank you, Brittany, for your wonderful review! It is so nice of you to say that John, Valita and I have provided you with the support that you and Phillip deserve. It’s truly heartwarming to know that you see us as not just your insurance team but also as friends. Your trust and enthusiasm mean the world to us, and we’re always here to help with anything you need. We appreciate your recommendation and look forward to continuing to serve you!"
Profile photo of Abdoulaye Dièye

Abdoulaye Dièye

October 9, 2024

5  out of  5
rating by Abdoulaye Dièye
"Thank you so much Mrs. Valita Bird"
We responded:
"Thank you so much for the five star review! We are happy Valita was able to help you today. We appreciate your business!"
Profile photo of Jeanne Lawson

Jeanne Lawson

October 9, 2024

5  out of  5
rating by Jeanne Lawson
"Tara was so helpful when I reached out with questions regarding Identity Theft coverage. I feel better having that coverage added to my homeowners policy. Thank you for the great service!!"
We responded:
"Thank you for your wonderful review! We're so glad Tara could help you with your Identity Theft coverage. Your peace of mind is important to us. If you need anything else, don’t hesitate to reach out! We are always happy to help!"
Profile photo of Sherry Akins

Sherry Akins

October 7, 2024

5  out of  5
rating by Sherry Akins
"Wonderful customer service. Chris and John are always available to help and have taken good care of my accounts over the years."
We responded:
"Thank you for the kind review, Sherry! We appreciate you! Always our pleasure to work with you!"
Profile photo of Travis Patton

Travis Patton

October 7, 2024

5  out of  5
rating by Travis Patton
"The experience was easy, informative, pleasant, and relaxing due to questions answered with certain responses"
We responded:
"We are thrilled to hear that you found your interaction to be easy, informative, pleasant, and relaxing. Our team strives to provide clear and helpful responses to ensure our customers feel supported and well-informed. Thank you for your excellent review!"
Profile photo of Becky Smith

Becky Smith

October 1, 2024

5  out of  5
rating by Becky Smith
"Valita treated me very very nice.👍"
We responded:
"I am very very happy to hear that!! 😊 Thank you for the great review. We appreciate you! "
Profile photo of Marissa Williams

Marissa Williams

September 25, 2024

5  out of  5
rating by Marissa Williams
"Great customer service! They make it easier to add on a vehicle. Filing a claim is just as easy."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear you found our customer service helpful and the claims process straightforward. We truly appreciate your business!"
Profile photo of Goma Kharka

Goma Kharka

September 24, 2024

5  out of  5
rating by Goma Kharka
"Lovely energy and very helpful."
We responded:
"We are so happy that Valita was able to assist you today! Thank you for this review."
Profile photo of Jean-Jacques Desfosses

Jean-Jacques Desfosses

September 23, 2024

5  out of  5
rating by Jean-Jacques Desfosses
"Chris Champ and his team are a great team to work with. Whenever there is a question about my coverage on home and auto, looking into a claim, history of a claim they have always come through. Keeping in touch with and about their many services they offer they are always looking out for us to make sure we have the best. They go above and beyond to help with needs. They make sure it works out to our best interest. Open, honest and caring. We have been with this office for 45 years and my parents before that. You will not be disappointed in the service and care you receive. Give them a call. Jean J and Marsha"
We responded:
"I am thrilled that you two would do us the honor of writting such a fantastic review! Thank you so much! It is always such a pleasure to work with you. On behalf of State Farm and my agency, we sincerely appreciate your business! "
Profile photo of Cailyn Pease

Cailyn Pease

September 19, 2024

5  out of  5
rating by Cailyn Pease
"Tara was extremely helpful & very friendly. While looking for a new auto insurance provider, I called Chris Champ State Farm. After speaking with Tara, I was sure this was the right fit for me. I now am a new customer to State Farm & couldn’t be happier!! Great rates, great communication, great attitudes! Thank you!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tara was able to assist you and make your experience a positive one. Welcome to State Farm! If you have any questions or need further assistance, we're here for you."
Profile photo of Shannon Whitworth

Shannon Whitworth

September 16, 2024

5  out of  5
rating by Shannon Whitworth
"Super easy to work with. Not only was everyone I spoke with very friendly but went above and beyond to make sure we were satisfied."
We responded:
"Shannon, Thank you so much for your kind words! We're thrilled to hear that our team was able to exceed your expectations. Your satisfaction is our top priority, and it’s wonderful to know that you had a positive experience. We sincerely appreciate your business! "
Profile photo of Skylar Getty

Skylar Getty

September 14, 2024

5  out of  5
rating by Skylar Getty
"Great experience with the agents, they were very helpful. The best auto quote I received from multiple companies!"
We responded:
"Thank you so much for the 5* review and kind comments, Skylar! We strive to provide a great experience for our customers every day and we are very happy to get your feedback! We appreciate you! "
Profile photo of Ruth Ekiyor

Ruth Ekiyor

September 13, 2024

5  out of  5
rating by Ruth Ekiyor
"I had a wonderful and amazing experience with Tara helping me with my rental insurance and Quote for my auto insurance.Thank you Tara for your help."
We responded:
"Thank you so much for your kind words and great review! We're thrilled to hear that you had a wonderful experience with Tara. She truly cares about our customers and is dedicated to providing the best service possible. If you need anything else, don't hesitate to reach out. We appreciate your business!"
Profile photo of Martha

Martha

September 5, 2024

5  out of  5
rating by Martha
"Customer service is the best I have seen within the insurance industry. They actually answer your questions with patience and explain it in detail! El service de el cliente is excelente! 👌 I recommend it!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our customer service to be exceptional. Our team is dedicated to providing clear and detailed support, and your feedback means a lot to us. If you have any more questions or need assistance in the future, please don't hesitate to reach out. ¡Gracias por tus comentarios! 🌟"
Profile photo of ken stiens

ken stiens

August 26, 2024

5  out of  5
rating by ken stiens
"Stopped in at Chris Champ office, John took care of my windshield problem, set me up with glass company, I got scheduled to have repair this week. It was easy, and I got to talk to a person who answered my questions. That why I have been with Chris since the beginning. great service."
We responded:
"We are very happy to provide you with great service that you deserve, Ken! Thank you for the great review and for your business! "
Profile photo of Scott Craft

Scott Craft

August 21, 2024

5  out of  5
rating by Scott Craft
"Chris has been our agent for over 20 years. He and his team have always been responsive and easy to work with in setting up and changing policies, and helping us understand and make wise selections. When we have had claims, they have assisted to make that process as painless as possible, going above and beyond just pointing us to the claims department. I can highly recommend Chris and his team."
We responded:
"Your kind words and thoughtful review is so great to hear, Scott! It is always nice to be recognized for great service because it is important to me and my team that we deliver on that promise every day! We sincerely appreciate your business! "
Profile photo of Holly Snyder

Holly Snyder

August 12, 2024

5  out of  5
rating by Holly Snyder
"Was looking for a renter's insurance policy for my son, the office was very helpful and was able to take my information and have policy quote right away. WE agreed on policy and documents were delivered immediately. If in the UC area and need a policy for your son/daughter call this office!"
We responded:
"Thank you so much for the great review, Holly! Very happy we could help your son with his Renters Insurance needs. We are always excited to help out a Bearcat!"
Profile photo of Erica Page

Erica Page

August 8, 2024

5  out of  5
rating by Erica Page
"Tara was prompt, efficient and very knowledgeable. I completed a quote and finished the process in minutes. I had questions about the policy and she made it all make sense. Would highly recommend!"
We responded:
"Thank you so much for your kind words, Erica! We’re thrilled to hear that Tara provided you with such prompt and knowledgeable service. It’s our goal to make the process as smooth as possible, and it sounds like she hit the mark. We truly appreciate your recommendation and your business! "
Profile photo of Dorothy Roemer

Dorothy Roemer

August 2, 2024

5  out of  5
rating by Dorothy Roemer
"Very polite and helped me save alot on my car insurance very pleased with how he did everything. Wasn't on the phone forever like alot of places. Knew what he was doing. I will definitely recommend him to friends and family."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had a great experience and found our service quick and knowledgeable. Your recommendation to friends and family is truly appreciated!"