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Customer Relations Representative - State Farm Agent Team Member

Full Time in Fairfield, OH

Responsive recruiter
Benefits
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYOur agency has been proudly serving the community since 2005 and is home to a close-knit team of four. We offer a flexible schedule, life and disability insurance, and retirement benefits, creating a supportive environment where people can grow personally and professionally.
What makes our agency truly special is the team itself — a group that looks out for one another and works together to make a difference. When it comes to new team members, we value personality and attitude above all else, because a great culture starts with great people.
We’re also proud supporters of Mason Challenger Baseball and enjoy being part of local efforts that bring our community together. If you’re looking to join a team where collaboration and support are at the heart of everything we do, this could be a great fit for you.
ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with Chris Champ - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation $40,000.00 - $50,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none